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Operating notes

Notes fromthe operation.

Field writing on building and running AI for businesses of every size: what worked, what broke, and what we would do again.

02Notes

  1. Note 0212 MAY 20265 min read

    On Anthropic and OpenAI's $11.5 billion deployment bet

    The dominant constraint on AI value is no longer model quality. It is deployment.

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  2. Note 015 MAY 20269 min read

    The Difference Between AI That Asks and AI That Listens

    In service businesses, agentic AI has to clear the bar set by the best human in the room. An admissions case.

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