Account Manager, MENA

Our clients trust Meridian with work that sits at the center of their business. The Account Manager is their senior point of contact across the Middle East and North Africa.

You will understand each client's operation as well as their own team does, keep delivery and expectations clear, and spot where agents can take on more of the work. You will also carry what clients tell you back to the team, so the product and the research follow what businesses actually need.

What you will do

• Own the day-to-day relationship with a portfolio of clients across the region, from onboarding through live operation.
• Lead new business: build and run your own pipeline of enterprise opportunities, and take deals from first introduction to signed contract.
• Run regular reviews with client leadership: what the agents completed, what changed, what the numbers show and what comes next.
• Find new workflows where agents can take on more work, build the business case with the client and shape the proposal.
• Turn each client's priorities into clear scope for the forward deployment and research teams.
• Track account health with data: usage, completed work, time saved, cost per task and renewal risk.
• Design and run the automations behind our own sales and customer success work, using agents wherever they can take on the routine steps.
• Keep scope, delivery commitments and renewals clear and on time.
• Carry field evidence back to the team so the product follows what clients need.

What you bring

• Six or more years in enterprise sales, account management or customer success, with senior clients.
• A track record of closing enterprise deals worth $100,000 or more, and of growing accounts after the first contract.
• Experience with long enterprise sales cycles: several stakeholders, security and procurement reviews, and contract negotiation.
• An analytical way of working. You build the forecast, read the usage data and use the numbers to decide where to spend time.
• Experience building sales pipeline automations or using agents for customer success, such as lead research, outreach, meeting preparation, account monitoring and renewal alerts.
• Fluency with CRM and revenue tools such as HubSpot or Salesforce, and with automation tools such as n8n, Zapier or Make.
• A network of senior buyers in the MENA region, and a base in the region with willingness to travel to clients.
• Fluent English. Arabic is a strong advantage.
• The ability to explain technical work in plain language to executives and operators.
• A habit of ownership: you follow every commitment through to the end.

Strong advantages

• Experience selling or delivering AI, automation or data projects.
• Experience with AI sales and support tools, or with agents you have built or configured yourself, using tools such as Claude, ChatGPT or Clay.
• Experience selling into government, semi-government or large family-owned groups in the Gulf.
• Experience with service businesses such as healthcare, education or professional services.
• Comfort writing simple scripts or queries to answer your own data questions.

How we hire

We keep the process short: an introductory conversation, a practical exercise based on real work, and time with the people you would work alongside.

About Meridian

Meridian builds and operates AI agents for businesses that run on people and process. We map how the work gets done, deploy agents that complete it end to end under human supervision, and stay to run them in production.